Customer Support
Visit our help section to ask any questions or browse popular topics.
You can also email us with a question.
Or, if you need help with an urgent issue, give us a call.
United Kingdom: 0800.358.8585 Freephone
Daily:9:00 - 21:00 UK time
If you're calling from outside the UK, check our other numbers.
Last Minute Services

Picking up your tickets at one of our Last Minute Service (LMS) Centres? Check your order confirmation email for the exact pickup location and times. Learn more

Service provider of the website

eBay International AG
Helvetiastrasse 15/17
CH-3005 Bern

Company number: CHE-100.535.307
Value added tax number: 508 508

Supervisory board: Devin Wenig, Jacob Aqraou, Jay Lee, Mark Ineichen, Patrick Kolek, Alex von Schirmeister

Contracting partner and data processor for customers residing in the European Union:

StubHub Europe S.à.r.l.
22-24 Boulevard Royal
L-2449 Luxembourg

Managing Directors: Brigitte Ricou-Bellan, Sonja Erkner
VAT ID: GB 124 6006 51
Company number: R.C.S. Luxembourg: B.16447

Contracting partner for customers residing outside of the European Union:
Customers residing in the United States:

StubHub, Inc.
199 Fremont Street, Floor 4
San Francisco, CA 94105
United States

Customers residing in all other countries:

eBay International AG
Helvetiastrasse 15/17
CH-3005 Bern

About us

We'll take you to our US site,, to view this information. If you already have a StubHub account, you can use it to sign in, and any order you place will be in US dollars (USD).