Customer Support
Visit our help section to ask any questions or browse popular topics.
You can also email us with a question.
Or, if you need help with an urgent issue, give us a call.
United Kingdom: 0800.358.8585 Freephone
Daily:9:00 - 21:00 UK time
If you're calling from outside the UK, check our other numbers.
Last Minute Services

Picking up your tickets at one of our Last Minute Service (LMS) Centres? Check your order confirmation email for the exact pickup location and times. Learn more

Service provider of the website www.StubHub.co.uk:

eBay International AG
Helvetiastrasse 15/17
CH-3005 Bern
Switzerland

Company number: CHE-100.535.307
Value added tax number: 508 508

Supervisory board: Kris Beyens, Thomas Brown, Anthony Glasby, Mark Ineichen, Jay Lee, Paul Todd, Devin Wenig


Contracting partner and data processor for customers residing in the European Union:

StubHub Europe S.à.r.l.
22-24 Boulevard Royal
L-2449 Luxembourg


Managing Directors: Brigitte Ricou-Bellan, Sonja Erker
VAT ID: GB 124 6006 51
Company number: R.C.S. Luxembourg: B.164474


Contracting partner for customers residing outside of the European Union:
Customers residing in the United States:

StubHub, Inc.
199 Fremont Street, Floor 4
San Francisco, CA 94105
United States

Customers residing in all other countries:

eBay International AG
Helvetiastrasse 15/17
CH-3005 Bern
Switzerland

Contracting partner and data processor for payment services provided to sellers:

StubHub Services S.à.r.l.
22-24 Boulevard Royal
L-2449 Luxembourg

Managing Directors: Stefano Pierantozzi, Michael Verlaque
VAT ID: LU26188641

Company number: R.C.S. Luxembourg: B. 164557

StubHub Services S.à.r.l. is authorised by the Commission de Surveillance du Secteur Financier, 110, route d’Arlon, L-2991 Luxembourg as a payment institution under the Law of 10 November 2009 on payment services (licence number 48/13).

About us

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We'll take you to our US site, www.StubHub.com, to view this information. If you already have a StubHub account, you can use it to sign in, and any order you place will be in US dollars (USD).