StubHub, the world's largest ticket marketplace, is proud to join forces with Northampton Saints to provide a safe and easy way for supporters to buy and sell tickets to Saints home matches.
With this partnership, we pledge nothing but the best to all Saints fans. Season ticket holders can now list individual tickets for home matches they cannot attend, and set the price they want. The club will not dictate pricing and StubHub never sells tickets or sets any prices themselves
Other Saints fans can purchase tickets to matches they may otherwise have missed, making this a true marketplace for all Saints supporters to buy and sell tickets freely and safely amongst each other. We hope you enjoy using it.
Season ticket holder benefits:
- Free to list your seats, you only pay a
commission if they sell
- Set your price and change it whenever
- StubHub handles all customer service and support
- Purchase tickets to all home matches
- Every ticket order is backed by StubHub's FanProtectTM Guarantee
- Opportunities for seat upgrades and
unique fan experiences
Answers to frequently asked questions
What is StubHub?
- Who can sell Northampton Saints tickets on StubHub.co.uk?
StubHub is the world's largest ticket marketplace, providing fans with a safe, convenient place to get tickets to the concerts, theatre and sporting events they want to see, and an easy way to sell their tickets when they can't go. Every order is covered by our FanProtect™ Guarantee. StubHub.co.uk launched in the United Kingdom in December 2011 and is the official ticket marketplace of Northampton Saints.
How do I list my Northampton Saints tickets for sale on StubHub.co.uk?
Any current season ticket holder can sell tickets for home matches on StubHub.co.uk.
Customers who buy tickets on StubHub.co.uk but can no longer attend the match can also resell these same tickets – even if they're not season ticket holders.
What if I change my mind after I list my tickets?
Listing your extra tickets for sale on StubHub.co.uk is easy and we'll walk you through each step of the process. To get started, you'll just select the match – or matches – you're selling tickets for. Please have your club customer number handy, as you'll need to enter it so we can verify your ticket info with the club. Then, you'll price your tickets and set up your payment and contact info.
If your tickets sell, we'll send your ticket info to the club so they can remove the match tickets from your season ticket card and issue paper tickets for the buyer to pick up at the stadium. We'll transfer the balance of your payment (after deducting our commission) to your PayPal account 5 to 8 business days after the match takes place.
If your tickets don't sell, they'll remain on your season ticket card and you won't incur any charges.
Note: If you want to resell tickets that you originally bought on StubHub.co.uk, you'll need to go to 'Orders' in My Account and click the 'Resell tickets' link to start the listing process.
How should I price my tickets?
If your tickets haven't sold, you can always remove your listing if you change your mind.
When will I be able to list Northampton Saints tickets on StubHub?
When you list your tickets for sale on StubHub.co.uk, you are free to set your price and can adjust it any time before they sell. Northampton Saints and StubHub will not dictate pricing for your tickets.
How will buyers get the tickets I sell?
You may list your tickets at any time.
How do I know who's buying my ticket?
If your tickets sell, we'll send your ticket info to the club so they can remove the match tickets from your season ticket card and issue paper tickets for the buyer to pick up at the stadium. The buyer will need to provide identification at the stadium so we can ensure that the right fan gets the right ticket.
- How many Northampton Saints tickets can I buy or sell?
When you sell your tickets on StubHub.co.uk, we send the buyer's information directly to Northampton Saints. Before issuing the tickets, the club performs the same checks on StubHub buyers as they do for any ticket purchaser.
In the very unlikely event that an unruly fan buys or uses your tickets, the club will not penalise you or cancel your account.
What about junior tickets and other ticket classes?
You can buy or sell as many tickets to Northampton Saints home matches as you want.
Are there any guarantees for StubHub buyers and sellers?
When you list a Northampton Saints ticket of any ticket class for sale on StubHub, it will automatically be converted to an Adult ticket, so a supporter of any age can use it for entry (depending on the usual stadium height restrictions). For example, if you list a Student, Junior or OAP ticket and it sells, the buyer will pick up an Adult ticket at the stadium. If you're listing a wheelchair ticket, please be sure to select 'Wheelchair only' on the 'Enter your ticket details' page.
When you buy a Saints ticket on StubHub, it will be for an Adult ticket (unless 'Wheelchair only' is included in the seller comments of the listing).
How will I get Northampton Saints tickets I buy on StubHub.co.uk?
We back every order with our FanProtectTM Guarantee, so you can buy and sell Northampton Saints with confidence.
When you buy tickets on StubHub, we guarantee:
- You'll get the tickets you ordered in time for the event and they'll be valid for entry
- If any of the above does not occur, we'll locate comparable replacement tickets or provide you with a refund
- You'll get a refund if your event is cancelled and not rescheduled
- Sellers will never contact you directly
When you sell tickets on StubHub, we guarantee:
- It's free to list your tickets
- You'll get paid for all sales you complete as promised in your listing
- You set your price and can adjust it any time before your tickets sell
- You don't have to worry about communicating with buyers - that's our job
Do I need to be a season ticket holder to buy Northampton Saints tickets on StubHub.co.uk?
You'll pick up your tickets from the Ticket Office at Northampton Rugby Football Club, Franklin's Gardens, Weedon Road from 2 hours before the match starts. Make sure you bring your photo ID and StubHub order number or receipt.
Can I resell Northampton Saints tickets I buy on StubHub.co.uk?
No - anyone with a StubHub account can buy tickets to Northampton Saints home matches on StubHub.co.uk. However, the club, along with law enforcement, has measures in place to ensure that unwelcome elements are kept away from the stadium. The club, at all times, retains the right to deny access to any ticket holder.
Will I be able to buy tickets to Northampton Saints away matches?
Yes. As long as you originally purchased these tickets on StubHub.co.uk, you can list them for sale by going to 'Orders' in My Account and clicking the 'Resell tickets' link.
What if the match I've bought tickets for is postponed?
No, you'll only be able to buy tickets to Northampton Saints home matches on StubHub.co.uk. These are defined as a competitive match played by the men's first XV team chosen from the squad at the stadium during the term.
If a match is postponed or rescheduled, we'll send you an email with the new date and your tickets will be ready for you to pick up at the stadium on the new date.
For fixture updates, please check the club's fixtures page.
If you can't attend the rescheduled match, you can always list your tickets on StubHub and give someone else a chance to buy them.